Privacy Policy

Innsikt Vekst AS (referred to as "we", "us", or "our") is committed to protecting the privacy of individuals who use our site or interact with our services. This privacy policy describes how we collect, use, and protect personal information in connection with our online platform and related services, which include mock interview coaching, resume and CV optimization, cover letter assistance, career guidance, salary negotiation strategies, personal branding workshops, and elevator pitch refinement. We process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect various types of information depending on how you interact with our site and services. This includes:

• Contact Information: Such as your name, email address, and phone number, which you may provide when contacting us, registering for a service, or subscribing to communications.
• Professional Information: Including your educational background, work history, skills, career goals, resume, CV, cover letters, and other documents you provide for service delivery.
• Usage Data: Information about how you use our site, such as the pages you visit, the time spent on those pages, and your interactions with content. This may be collected through cookies and similar technologies.
• Communication Content: Records of your correspondence with us, including feedback and inquiries.
• Payment Information: Details related to payments for our services, such as billing address and transaction details (though we do not store full payment card numbers directly).

How We Collect Information

We collect information primarily when you:

• Directly provide it to us through forms on our site, email, or other communication channels.
• Use our services, requiring you to submit documents or personal details relevant to the service (e.g., resume for optimization).
• Interact with our site, through cookies and similar technologies that collect usage data.

Purpose and Legal Basis for Processing

We collect and process your personal information for the following purposes:

• To Provide and Deliver Our Services: To offer and deliver the mock interview coaching, resume/CV optimization, career guidance, and other services you have requested. This processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• To Communicate With You: To respond to your inquiries, provide customer support, and send you service-related communications. This is based on our legitimate interests in providing effective customer service or the performance of a contract.
• To Improve and Develop Our Services: To understand how our site and services are used and to develop new features or improve existing ones. This is based on our legitimate interests in improving our business and user experience.
• To Ensure the Security and Integrity of Our Site: To protect against fraud, unauthorized access, and other security threats. This is based on our legitimate interests in maintaining a secure online environment.
• To Comply with Legal Obligations: To meet any legal or regulatory requirements. This is based on compliance with a legal obligation.
• With Your Consent: For specific purposes where we obtain your explicit consent, such as sending you marketing communications.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the purpose for which it was processed.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties only under specific circumstances:

• Service Providers: We may share information with trusted third-party service providers who perform functions on our behalf (e.g., hosting, payment processing, analytics). These providers are contractually bound to protect your information and only use it for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law, in response to a legal process, or to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

International Data Transfers

If we transfer your personal data to countries outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as using standard contractual clauses approved by the European Commission, to ensure that your personal data receives an adequate level of protection.

Your Data Protection Rights

Under GDPR and other applicable laws, you have certain rights regarding your personal information. These rights may include:

• The Right to Access: Request a copy of the personal data we hold about you.
• The Right to Rectification: Request that we correct any inaccurate or incomplete personal data we hold about you.
• The Right to Erasure: Request that we delete or remove your personal data under certain circumstances.
• The Right to Restrict Processing: Request that we restrict the processing of your personal data under certain conditions.
• The Right to Object to Processing: Object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
• The Right to Data Portability: Request that we transfer your personal data to you or another controller in a structured, commonly used, machine-readable format.
• The Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
• The Right to Lodge a Complaint: Complain to a supervisory authority, such as the Norwegian Data Protection Authority (Datatilsynet), if you believe our processing of your personal data infringes applicable data protection laws.

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies

Our site may use cookies and similar tracking technologies to collect and store information about your usage. This helps us to analyze website traffic, understand user behavior, and improve our site and services. You can control the use of cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We encourage you to review this policy periodically. Any changes will be effective when posted.

Contacting Us

If you have any questions or concerns about this privacy policy or our data protection practices, please contact us by mail at:

Innsikt Vekst AS
25 Kirkegata
0153 Oslo
Norway